Sunday, September 24, 2006

Specialist Enhancement Programme

For the past whole week, my lecture was all about communication and managnment. I found this programme very good as it really give me alot of things to ponder.

Just like how to be a active listener, and write good communication. Moreover, I also learn to understand my audience as different people have different personalities and using D.I.S.C behaviour. It can easily know what kind of people I am working with.

Beside these, I learn how to set my goals using SMART -> Specific, Measurable, Achieveable, Reality and Time. With these, I am able to grab and work towards my goals. Moreover, I also need to find out what is my driving and restraining force that hinder my goal. With all these, I also need to find out my motivation to aim for my goal. There are alot of things that I have learn. Beside these, I also learn how to adapt changes and even before there is any changes, we need to be observe coz there will be always indication on changes. Fear using came in for the first time when changes came. Once we overcome it, we will sure find our ways.

To me, I know after 3 years. I will be leaving the service. So it is time for me to list our my driving force and restraining force. With that, I can able to tackle the restraining force asap. Moreover, goal that i going to set...must set high even if can't achieve, believe that it won't have must difference is I am going to work extra harder and smarter.

So now all i need to do is to set my goal and pray that i can achieve in the very best.

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